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Got questions? Our frequently asked questions will give you the answers you need

SALARY PACKAGING

SALARY PACKAGING

How do I claim?
Is salary packaging easy to manage?
What are cap limits? 
How do capped and uncapped benefits differ?
What is Fringe Benefits Tax?
Which benefits attract FBT?
How might having a HELP/HECS debt impact my salary packaging?
How do I avoid a shortfall at tax time for unpaid HECS/HELP repayments?
How might salary packaging affect my pay?
NOVATED LEASING

NOVATED LEASING

I prefer vehicle ownership over leasing – why should I lease?
What information do I need before I call to enquire about novated leasing?
Can I just package my car’s running costs?
Does novated leasing impact any other salary packaging benefits I might have or be entitled to?
How long is the lease term?
Can I start a novated lease at any time?
What is not included in a novated lease?
Can I use my fuel card with any other car?
What happens if my car breaks down?
How do I pay for my insurance?
Where can I go to access all my account details?
What happens if I go on unpaid leave during my lease term?
Can I terminate my novated lease early?
How do I get my car serviced?
Can my estimate be adjusted?
Why should I take out a novated lease?
How does novated leasing compare to a car loan?
How quick is the approval process?
Does it matter how much I drive?  
When does my first pay deduction happen?
Will RemServ take over an existing car lease or finance?
What happens if I change jobs during the lease term?
What happens at the end of my lease?
Are there any cars I can’t lease?
What if I spend more or less on running costs than I estimated?
When I get my estimate/proposal, what are the next steps?
How does the residual payment work?
Can I choose the car?
INSURANCE

INSURANCE

What if I don’t have a preferred repairer?
Why is it important to tell RemServ about my driving record?
What is the difference between agreed and market value?
What is a No Claim Discount?
Who is RemServ?
Can I salary package my insurance?
Do I have to use RemServ insurance?
OTHER

OTHER

What does ECM mean? 
What does FBT mean? 
Does it matter how much I earn?  
What if I don’t work full-time?
What does it cost?
Surely there’s a catch?

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Did you know

With a RemServ Novated Lease you could save up to $2,000 a year?

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Remuneration Services (Qld) Pty Ltd | ABN 46 093 173 089 (RemServ)

Remuneration Services (QLD) Pty Ltd (ABN 46 093 173 089) (RemServ) act as an authorised representative on behalf of a number of Australian financial services licensees. The capacity in which we act and the financial services we are authorised to provide are set out in our Financial Services Guides. We act as an agent for those licensees and not for you. Regulated leasing and related services are provided by Onboard Finance Pty Ltd ABN 18 645 542 776, Australian Credit Licence no. 532668. Onboard Finance authorises Remuneration Services (QLD) Pty Ltd ABN 46 093 173 089 (Credit Representative no. 540077) to provide credit assistance to you. Credit guide for Remuneration Services (QLD) Pty Ltd (as credit representative of Onboard) available here.

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